The attached article provides a synopsis on great management practices. Not surprisingly, communication, consistency, recognition, and role modeling are important. I want to focus on Set the goal of working as a team.
I encourage front-line team leaders to have a “terms of reference” developed with their team that includes a purpose, goals, roles, expectations for communication (e.g. what happens when we disagree with one another?), reporting lines, and resources (e.g. budget, tools, education, etc.).
Why? It provides teams with a shared direction and acceptable ways of working effectively together.
A vision should be more than words on paper; it should inspire and motivate. Talk about the best possible outcome for clients because of the work you do. Then get it down on paper and review it as new people join. Make it a living document.